• Major Cities: 3-5 business days.
• Other Locations: 5-10 business days.
  
  You will receive a tracking link once your order has been shipped

Free shipping on prepaid orders. COD orders will be charged an additional ₹100

• Returns only valid on product damage: If you receive a damaged or defective product, we’ll be happy to assist with a replacement. Please submit a request within 3 days of delivery, including unboxing videos, photos of the damaged product, and the original packaging
• Unboxing Videos: Always record your unboxing to ensure you have proof for any damage claims
• Incorrect Size Orders: No returns or exchanges for incorrect size selection. Please refer to our size chart before ordering
• Lost in Transit: For items lost in transit, we offer a refund once confirmed lost, or we can re-ship the product
• Timeframe: Requests beyond 3 days from delivery cannot be processed

To begin a return or exchange, contact our customer support team at support@masteezone.com

We accept a variety of payment methods, including:

• Credit/Debit Cards
• Net Banking
• UPI
• Popular wallet services like Paytm and Google Pay
• COD (Cash on Delivery).

Every Discount Code is one time use only so use them wisely.
Please note that discount codes are not valid on COD orders

you can cancel your order within 3-4 hours of placing it. For COD orders, if not confirmed within 1 hour via WhatsApp, the order will be automatically cancelled. Prepaid orders can be canceled within 2-3 additional hours.